Meeting Engineering
Cognitive Analysis of Complex Problem Solving
Chen Y., Kanno T., Furuta K., 2022, Do We Think in the Same Way in Conference Calls Discussion? Differences in Cognitive Patterns in Online and Offline Problem-Solving Discussions, Proc. IEEE Int’l Conf. SMC, 2023-2029:10.1109/SMC53654.2022.9945353.
Experiments
Experimental settings
Gamified Self-Facilitation for Effective CPS
This research aims to develop context-versatile, lightweight, cognition-oriented facilitation guidelines for daily complex problem-solving meetings. After the Covid-19 pandemic, we realized the effectiveness of problem-solving in different collaboration formats needs to be considered. Hence in this research, we investigate not only face-to-face but also online collaboration. The outcome of this research shall develop an in-depth understanding of differences in cognitive patterns on various collaboration platforms and eliminate the ineffectiveness of problem-solving meetings. Based on the insights obtained in the experiments, we proposed a set of cognition-oriented guidelines, and we further converted the guidelines into a board game in the current phase. The latest experiment results show that following the guidelines can enhance the performance of balancing all elements in a problem scenario, especially for the discussions carried out online. At the same time, the gamified self-facilitation works well on improving solving a single pre-determined goal in face-to-face collaboration.
本研究では問題解決のための会議におけるファシリテーションガイドラインの開発を行っている。前項の実験で得られた2人組チームの問題解決過程の発話データを認知プロセスの観点から分析することで、効率的な議論を促すファシリテーションガイドラインを整理し、会議参加者がゲーム感覚で使えるセルフファシリテーションカードを作成した。最新の実験結果では、特に、対面の会議において提案ファシリテーションカードが問題解決に有効であることが示された。
Chen Y., Kanno T., Furuta K., 2023, Cognition-oriented Facilitation and Guidelines for Collaborative Problem-solving Online and Face-to-face: An in-depth examination of format and facilitation influence on problem-solving performance, Proc. CHI '23: CHI Conference on Human Factors in Computing Systems, No.6:1-15:https://doi.org/10.1145/3544548.3581112
Facilitation cards