Meeting Engineering

Cognitive Analysis of Complex Problem Solving

• Chen Y., Kanno T., Furuta K., 2022, Do We Think in the Same Way in Conference Calls Discussion? Differences in Cognitive Patterns in Online and Offline Problem-Solving Discussions, Proc. IEEE Int’l Conf. SMC, 2023-2029:10.1109/SMC53654.2022.9945353.

Gamified Self-Facilitation for Effective CPS

This research aims to develop context-versatile, lightweight, cognition-oriented facilitation guidelines for daily complex problem-solving meetings.  After the Covid-19 pandemic, we realized the effectiveness of problem-solving in different collaboration formats needs to be considered. Hence in this research, we investigate not only face-to-face but also online collaboration. The outcome of this research shall develop an in-depth understanding of differences in cognitive patterns on various collaboration platforms and eliminate the ineffectiveness of problem-solving meetings.  Based on the insights obtained in the experiments,  we proposed a set of cognition-oriented guidelines, and we further converted the guidelines into a board game in the current phase. The latest experiment results show that following the guidelines can enhance the performance of balancing all elements in a problem scenario, especially for the discussions carried out online. At the same time, the gamified self-facilitation works well on improving solving a single pre-determined goal in face-to-face collaboration.

本研究では問題解決のための会議におけるファシリテーションガイドラインの開発を行っている。前項の実験で得られた2人組チームの問題解決過程の発話データを認知プロセスの観点から分析することで、効率的な議論を促すファシリテーションガイドラインを整理し、会議参加者がゲーム感覚で使えるセルフファシリテーションカードを作成した。最新の実験結果では、特に、対面の会議において提案ファシリテーションカードが問題解決に有効であることが示された。

• Chen Y., Kanno T., Furuta K., 2023, Cognition-oriented Facilitation and Guidelines for Collaborative Problem-solving Online and Face-to-face: An in-depth examination of format and facilitation influence on problem-solving performance, Proc. CHI '23: CHI Conference on Human Factors in Computing Systems, No.6:1-15:https://doi.org/10.1145/3544548.3581112